Please be advised that our online payments are currently unavailable. We are working on resolving the issue. For payments other than Rates, please refer to the back of your invoice for alternative methods using your unique identifying numbers. We apologise for any inconvenience and thank you for your patience.
For alternative Rates payment methods, click here
Please be advised that we will be undergoing a performance system maintenance on Friday, 2 December 2022 from 8pm - 10pm. Certificate requests will be unavailable during this time.We apologise for any inconvenience and thank your for your patience.
As per Council’s exhibited Fees and Charges, effective from 1 July 2022, The Hills Shire Council is now ‘cashless’ and no longer accepts payments by cash or cheque at any of its facilities.
Click here for more information...
Council provides a wide range of services, which benefit the community including managing and maintaining expensive infrastructure such as local roads, libraries, sports complexes, childcare centres, parks and playgrounds. Council also provides services such as planning and development assessment, waste collection and economic development. One of the ways in which Council funds these services is through their statutory power to charge Council rates.
More Information on Rates
...using creditcard, Paypal, Australia Post Billpay, Centrepay, Bpay, by mail, phone or in-person.
Go Paperless – Sign up or Login to receive your Rate & Instalment Notices by email and online.
Register to Check Your Rate Account Records.
Request to have a copy of your rate or instalment notice sent to you.
Set Up (or change) your Direct Debit for Rates Account with The Hills Shire Council (Bank Account or Credit Card).
Contact Council's Rates Department here...
How to notify us if your postal address no longer matches your rate notice.
You may be eligible for a rebate on your rates.
Residents and businesses who are having difficulty paying their rates can apply for financial relief by entering into payment arrangements with Council.
Information on postponement of rates if you have a single dwelling house that is used or occupied as such, on land zoned industry, commercial, for residential flats or land suitable for subdivision.
Information on Council rate exemptions.
Find out how you can ask for a review if you do not agree with your assigned land category.
Find out how to apply for a Mixed Development Rating for a property to receive a combination of Residential and Business rates.
Click here to view Rates Application Forms.
Receive your notices by email – Go Paperless - visit our Enotice login/sign up page or check your Rate Account with the Epathway Online Service.