Council provides a wide range of services, which benefit the community. These include managing and maintaining expensive infrastructure such as local roads, libraries, sports complexes, sporting grounds, childcare centres, parks, playgrounds and street lighting. Council also provides services such as planning and development assessment, waste collection and economic development.
One of the ways in which Council funds these services is through their statutory power to charge Council rates. Rates account for the largest portion of Council funds. Fees and charges, and grants from the Federal and State Governments make up the balance.
More Information on Rates
Fact Sheet - Why Have Rates & How They Are Calculated(PDF, 861KB)
Information on Valuer General Land Values
Valuer General's Newsletter Archive
Fact Sheet - Stormwater Management Service Charge(PDF, 102KB)
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Register to Check Your Rate Account Records.
Request to have a copy of your rate or instalment notice sent to you.
Set Up Direct Debit for Rates Account with The Hills Shire Council for Bank Account or Credit Card.
Contact Council's Rates Department here...
Notify us if your postal address no longer matches your notice.
You may be eligible for a rebate on your rates.
Check to see if you are eligible for special hardship rate relief.
Information on postponement of rates if you have a single dwelling house that is used or occupied as such, on land zoned industry, commercial, for residential flats or land suitable for subdivision.
Find out how you can ask for a review if you do not agree with your assigned land category.
Find out how to apply for a Mixed Development Rating for a property to receive a combination of Residential and Business rates.
8:30am - 4:30pm Mon to Fri
(excl Public Holidays)
Telephone : +61 2 9843 0555
Fax : +61 2 9843 0409
PO Box 7064, Norwest 2153