For information on local flood relief assistance and clean-up support click here…
Click here for more information including the latest Public Health Order...
Council provides a wide range of services, which benefit the community including managing and maintaining expensive infrastructure such as local roads, libraries, sports complexes, childcare centres, parks and playgrounds. Council also provides services such as planning and development assessment, waste collection and economic development. One of the ways in which Council funds these services is through their statutory power to charge Council rates.
More Information on Rates
...using creditcard, Paypal, Australia Post Billpay, Centrepay, Bpay, by mail, phone or in-person.
Go Paperless – Sign up or Login to receive your Rate & Instalment Notices by email and online.
Register to Check Your Rate Account Records.
Request to have a copy of your rate or instalment notice sent to you.
Set Up (or change) your Direct Debit for Rates Account with The Hills Shire Council (Bank Account or Credit Card).
Contact Council's Rates Department here...
How to notify us if your postal address no longer matches your rate notice.
You may be eligible for a rebate on your rates.
Residents and businesses who are having difficulty paying their rates can apply for financial relief by entering into payment arrangements with Council.
Information on postponement of rates if you have a single dwelling house that is used or occupied as such, on land zoned industry, commercial, for residential flats or land suitable for subdivision.
Information on Council rate exemptions.
Find out how you can ask for a review if you do not agree with your assigned land category.
Find out how to apply for a Mixed Development Rating for a property to receive a combination of Residential and Business rates.
8:30am - 4:30pm Mon to Fri
(excl Public Holidays)
Telephone : +61 2 9843 0555
Fax : +61 2 9843 0409
PO Box 7064, Norwest 2153