Castle Hill Cemetery

Castle Hill Cemetery Columbarium Wall.jpg

Castle Hill Cemetery is located on Gilbert Road, Castle Hill - a unique haven located within a tranquil 8.2ha bushland setting not far from the Showground Precinct.

With the site dedicated as a “general cemetery” on 21 July 1915, Castle Hill Cemetery has been managed and controlled by The Hills Shire Council since October 1967.

The cemetery caters for all types of interments including vaults, crypts, tombs, monuments, lawn, and ash sites.

 

Location and Opening Hours

10 Gilbert Road, Castle Hill NSW 2154

Gates are open from 7am until 6pm - 7 Days a Week, and from 7am - 8pm during Daylight Saving Time.

Contractors must be inducted to the site and seek approval before any works can commence.

Note: There is no office located at the cemetery

Enquiries

All enquiries should be directed to The Hills Shire Council:

The Administration Centre's opening hours are 8.30am to 4.30pm, Monday to Friday (To ensure that Officers are available to attend to your enquiry please make an appointment).

Alternatively, a Council Officer will arrange to meet individuals and families on site at a mutually convenient time. The Officer will assist in selecting resting places for immediate and/or future needs.

Funeral arrangements need to be organised through the family's preferred funeral director.

Frequently Asked Questions

Castle Hill Cemetery offers a broad range of interments including monuments, lawn graves, family & community vaults, tombs, columbarium walls, scatter gardens, and plaque only options.

To be buried or have your ashes placed at the cemetery, an interment right needs to be purchased from and issued by Council.

What is an interment right?

An Interment right is a contract between the cemetery operator (Council) and a right holder for a licence to use a specific location in the cemetery. This authorises the right holder/s to elect whose remains (coffin or ashes) can be interred exclusively in that specific location of the cemetery.

Interment rights can be either renewable or perpetual.

A perpetual interment right allows for a person's remains to be left in place forever. All interment rights issued by The Hills Shire Council are perpetual, however Council may revoke an interment right if it is not exercised within 50 years of it being granted (i.e. if no burial occurs within 50 years of purchase).

Perpetual Interment rights are available for immediate use or for reservation for future use.

An application fee is applicable with each interment.

How do I purchase an interment right? How many rights can I purchase?

A person or company can be an interment right holder for up to two (2) plots and each plot can have up to 2 interment right holders as joint holders.

Please note – some burial plots can be double depth (meaning two (2) bodies can be buried in the one (1) plot) and some plots can also have ash interments placed.

Please contact our Cemeteries Team on 02 8848 6724 to discuss what options are best for you.

Once the best option is identified, you will be provided with an application form to complete to obtain the interment right.

An email confirming receipt and confirmation of your application will be issued upon lodgement.

Payment can be made at Council's Customer Service Centre, 3 Columbia Court Norwest 2153 (please note: cash and cheques are no longer accepted at our customer services centres).

For further enquiries call The Hills Shire Council on 02 8848 6724.

Can I transfer, cancel, or on-sell my interment right? Does Council buy-back sites?

Council may permit transfer to persons who are immediate family members of the existing Interment Right Holder on receipt of an appropriate application below:

Application to Update or Transfer a Perpetual Interment Right(PDF, 679KB)

Council may refuse to grant transfer of an Interment Right if, in the Council’s opinion, the transfer would create a monopoly or encourage in dealing in Interment Rights for financial gain.

The holder of an Interment Right cannot on sell that right to third parties nor on-sell any site. Unused sites can be sold back to Council at the original purchase price or 50% of the equivalent fee in the adopted current fees & charges, whichever is the greater amount.

Please contact our Cemeteries Team on 02 8848 6724 to discuss buy back options.

How do I organise a burial?

A funeral home will need to collect and look after the body prior to interment at the cemetery or until cremation.

Council does not recommend funeral homes, organise funerals, perform the digging of graves, or the actual burial.

For a burial, the funeral director will liaise with Council to arrange for the interments – including confirming the location, booking the time, organise the grave digging and backfilling, and makes payment for any necessary fees.

For cremated remains, families or funeral homes can liaise with Council. Please contact our Cemeteries Team on 02 8848 6724 or cemeteries@thehills.nsw.gov.au to confirm the location and arrange a mutually convenient time.

How do I organise a headstone or monument?

Council will only supply granite plaques for the memorial wall and columbarium wall.

Lawn sites have a mandatory sloper supplied by Council and any plaques must have the design approved by Council prior to placement.

Separate payment is required for inscriptions and installation.

Applications to erect a headstone or memorial should be submitted with the assistance of your chosen stonemason. Applications can only be authorised by the Interment Right holder/s or their appointed representative (evidence required).

All memorials / monuments must be constructed in accordance with Australian Standard AS:4204-2019 and all works must be conducted by a licenced stonemason. Council does not recommend any stonemasons.

Once you have settled on a stonemason and an appropriate design, please submit the following form for Council to assess:

Application for a Permit to Erect a Monument(PDF, 552KB)

No works are to occur without written approval from Council.

All contractors must be inducted onto site by Council, Council will conduct a series of inspections during construction.

Works cannot occur whilst burial services are happening within the cemetery.

Please contact our Cemeteries Team on 02 8848 6724 at least 48 hours prior to commencement of work to arrange site access.

 

Pricing and Payments

Council is a licenced Cemetery Operator under the Cemeteries and Crematoria Act. As per licence conditions C.1, Council is required to make publicly available the price breakdown for a Basic Adult Burial and a Basic Ash Interment. Please find the breakdowns below.

The Hills Shire Council Basic Adult Burial Price Breakdown 24/25 Financial Year

The Hills Shire Council Basic Ash Interment Price Breakdown 24/25 Financial Year

Sections Available

  • Columbarium Wall (Ashes)
  • Burial Plots (General Section)
  • Burial Plots (Lawn Section)
  • St Catherine of Alexandria Community Crypt (pre-sale now available)
  • St Michaels I Community Vault (pre-sale now available)

For full list of Council’s fees and charges effective 4 March 2025, please see the following document:

Adopted Cemetery Fees and Charges 24/25 Financial Year(PDF, 797KB)

 

Payments

 

In person at Council’s Customer Service Centre, Ground Floor, 3 Columbia Court Norwest by credit card or EFTPOS. Please note that cash and cheques are no longer accepted at our customer service centres.

 

Direct Deposit
Bank: NAB, Account No: 509201761, BSB: 082 155
Reference: Cemetery
 (followed by your surname).
Please email remittance to cemetery@thehills.nsw.gov.au

 

Plot Location Map and Deceased Search

Use this online map to locate and view plot and deceased information.

Castle Hill Plot Location Map.png

Open the Plot Location Map

Disclaimer: Council is currently undergoing an upgrade to its web page. Whilst care has been taken in the preparation and provision of information, some data has been inherited by Council or interpreted from very old documentation and may therefore contain some errors or omissions. For any enquiries regarding the online information please contact Council on (02) 9843 0555 or email cemetery@thehills.nsw.gov.au

You can also make an online application for a 'Copy of Entry in Cemetery Operator’s Register'.

For more information on some of the headstones and explore some of the stories that lie behind them, please see the Library Services’ History & Headstones page.

Key Documents

 
Cemetery Operating Guidelines

These Operating Guidelines guide the Council, management and staff in the approach taken to the day-to-day operation and management of Castle Hill Cemetery.

These guidelines are also a reference point for members of the public, seeking guidance in relation to the overarching framework within which The Hills Shire Council makes decisions about cemetery matters.

Cemetery Operating Guidelines(PDF, 423KB)

 
Cemetery Masterplan

Council adopted a masterplan to update Castle Hill Cemetery in May 2017. Stage 1 of the masterplan was completed in 2020 which included upgrades to entry way, driveway, parking and new columbarium walls.

Future stages will include new community vault, site office, and upgrade of the overflow carpark.

Watch 'Castle Hill Cemetery - A Place to Remember' Video on YouTube

Castle Hill Cemetery Adopted Masterplan (May 2017)(PDF, 7MB)

 

Customer Service Charter

As a licenced cemetery operate under the NSW State Government Interment Industry Scheme, and in line with our licence conditions, we recognise the importance of customer service.

When carrying out interment services we will endeavour to provide a high standard of service at all times, as outlined in the charter below.

Cemeteries Customer Service Charter(PDF, 743KB)

 

Other Key Documents

Application for a Permit to Erect a Monument(PDF, 552KB)

Requirement Information & Guidelines for the Construction of a Memorial(PDF, 410KB)

Castle Hill Cemetery Payment Form(PDF, 705KB)

Interment Permit - Castle Hill Cemetery(PDF, 576KB)

Apply for a Copy of Entry in Cemetery Operator’s Register

Application to Update or Transfer a Perpetual Interment Right(PDF, 679KB)

Monuments and Temporary Monument Guidelines(PDF, 389KB)