Venues

Bookings will receive a full refund if at least 30 days’ notice is provided (via email) less an administration fee of $40 per cancellation request.

If less than 30 days’ notice is provided and the event cannot be moved to another date or suitable venue, the hirer is liable for the full hire fee.

Transfer of bookings will only be permitted at Council’s discretion for an administration fee of $40 per transfer request.

Please consider this when requesting any regular or casual bookings as no consideration for a “no charge” transfer will be made for date change once approved and processed.

Groups that can demonstrate that they are a registered charity or have Not for Profit status can access subsidised venue hire fees at Council's discretion. To register for a Not-for-Profit account, please click here.

Additionally, as of 1 July 2024, Not for Profit Groups that can demonstrate that they are unfunded can apply to Council to hire Level 1 and Level 2 rooms, weekdays until 4pm, for a maximum of 4 bookings per financial year at no charge and then receive a greater concession fee for all remaining bookings for that financial year. To apply for unfunded NFP support please email Venues@thehills.nsw.gov.au