Here, we will address common questions and provide helpful answers relating to the recruitment process at the Hills.
Where can I find your vacancies?
All vacant positions are listed on our career’s portal. You may also find our advertisements on Seek, LinkedIn and Careers at Council.
Feel free to browse and apply for our current vacancies using the link below:
View Council's Current Career Opportunities here
If you’re checking out vacancies on our LinkedIn page, feel free to give us a follow!
How do I apply for a position?
When you have found a vacancy that sparks your interest and you feel meets with your skills and experience, you can apply by submitting an online application.
The online application process is quite simple – you enter your details, answer a few pre-screening questions, attach your resume and any other relevant supporting documentation you wish to share, and you’re done!
How do I know if my application has been received successfully?
Once you have submitted your application, you will receive a confirmation email stating your application has been successful. You will also receive an application reference number.
If you are a new candidate, you may be prompted to verify your application where you will have to follow the prompts sent to you via email. Once you have followed the prompts and verified your application, you should then receive the confirmation.
Oops! I have received an application error, what do I do?
If you have received an application error after pressing the submit button, don’t stress as you won’t have to complete your application again.
Reach out to our friendly Human Resources (HR) team who will be happy to assist and push through your application. You may contact the team via hr@thehills.nsw.gov.au.
Will you accept late applications?
Applications are processed upon receipt and early submissions are encouraged. To be fair amongst all candidates who submitted their applications prior to the closing date, late applications will not be accepted.
If application errors occur prior to the closing date of an advertisement, then please reach out to our HR team for assistance.
The advertisement has closed, what are the next steps?
Once an advertisement has closed, the Hiring Manager will review all applications. We appreciate your patience during the review process, if we have received a high numbers of applications this step may take some additional time.
Interviews
At Council, our recruitment selection is based on a merit-based process. This means that candidates will be selected and shortlisted on the relevance of their knowledge, experience and skills for the advertised vacancy.
When the Hiring Manager has agreed on a short-list of candidates, HR will organise for the shortlisted candidates to be notified of interview schedule. This communication will be confirmed via an email with an invitation to interview.
The interview will consist of a panel of 2 – 3 members, this will be the Hiring Manager, relevant stakeholder of the identified role and where possible an independent panel member to ensure diversity across the panel.
It’s important to be note that if you have been shortlisted for an interview, you will be required to complete psychometric testing prior to the scheduled interview. The testing sent to the candidates will be dependent on the applied position. You will receive an email detailing how to access the tests.
The testing results will be used as a tool to provide further insights into your suitability for the role.
Pre-employment Checks
After the interview, the Hiring Manager and panel members will discuss and shortlist the preferred candidates.
Pre-employment checks will be conducted on the preferred candidates, which includes the following:
- Working rights check
- Police checks
- Pre-employment medical assessment (the cost for this check will be covered by Council)
- Working with Children Check (where relevant)
- Qualification Check
- Reference Checks (a total of two checks are required).
Candidates will be notified prior to Council contacting their provided referees.
It’s important to note that being invited to progress through to pre-employment checks does not guarantee an offer of employment.
A successful candidate will be determined once the above checks are completed, and final approval is provided by the relevant Group Manager. Once this has occurred, then the candidate will be verbally offered the position, confirm a commencement date and issued with a Letter of Offer.
Will I be notified if unsuccessful?
All unsuccessful candidates will be notified of an outcome via email.
Our Hiring Managers process applications upon receipt and will do their best to notify applications as soon as possible.
I am interested in a job at council – can I send you my resume to hold onto if a job becomes available?
We do not accept unsolicited job applications. Due to the number of applications for our positions, we are unable to maintain talent pools or waiting lists.
We recommend you regularly check our Careers page for positions.
I have a disability, are you an inclusive employer?
Council prides itself on its commitment to an inclusive, diverse and supportive workplace culture where our people and customers feel respected and valued.
People with disabilities, who meet the selection criteria, are encouraged to apply. You can request reasonable adjustments throughout the recruitment process.
If you require any adjustments to be made or if you need any other assistance with submitting your application, please feel free to contact the HR team at hr@thehills.nsw.gov.au.