Local Emergency Management

Hawkesbury-Nepean Valley Flood Update - Monday, 8 April 2024


More Information on Flood Recovery is available here - This page includes useful links to find up-to-date information in the Hawkesbury-Nepean Valley area.

Support for flood-affected residents

The Hills Shire has been declared a natural disaster zone following the floods and heavy rain that impacted most of Sydney last weekend.
This means that residents can access a range of State and Federal Government funding and support programs to help them recover and rebuild, including:


  • Primary producers and small businesses can access concessional loans up to $130,000, as well as transport subsidies up to $15,000
  • Sporting and recreation clubs can access concessional loans up to $12,000 and grants up to $2000
  • Not-for-profit organisations can access concessional loans up to $25,000 and freight subsidies for primary producers.
To apply for a concessional loan or primary producer grant, contact the NSW Rural Assistance Authority on 1800 678 593 or visit www.raa.nsw.gov.au.
Disaster Relief Grants are also available at: https://recovery.gov.au/NSWflood.
For support with personal hardship, emergency accommodation and distress assistance, contact Service NSW on 13 77 88.

Flood-affected residents are also encouraged to visit the Recovery Centre, located at the Windsor Function Centre, which brings together NSW and local government agencies, community organisations and welfare bodies under one roof.

The Windsor Function Centre Recovery Centre, at 7 Dight St, Windsor, is open during the following hours until 13 April:

Thursday – 12pm – 7pm
Friday – 10am to 4pm
Saturday – 10am to 4pm

A smaller, pop-up Recovery Community Hub is open on at the Wilberforce School of Arts. The Wilberforce School of Arts Recovery Community Hub, at 531 Wilberforce Rd, Wilberforce, will open on Wednesday 9:30am – 4pm.

Multi-agency recovery centres provide access to important support services for disaster-affected individuals, families, farmers and business owners to help them heal and begin the clean-up and recovery process.

Attendees can access mental health first aid and meet with a range of not-for-profits, and Government and community organisations, including:

  • Service NSW, including Business Concierges
  • NSW Reconstruction Authority
  • Hawkesbury City Council
  • Legal Aid

Donations can be made through the NSW Government’s Official Donation Management Channel.

About Local Emergency Management

The Local Emergency Management Committee is responsible for the preparation of plans in relation to the prevention of, preparation for, response to, and recovery from emergencies in The Hills Shire Local Government Area.

Emergency management is not a choice for Local Government – it's a legislative requirement. For information on the NSW State Emergency Management Structure visit the Ministry of Police and Emergency Services website

Online Resources 

The Get Ready NSW campaign ls designed to help thousands of households across NSW take the guesswork out of planning for natural disasters including bushfires, storms, and floods.