As per Council’s exhibited Fees and Charges, effective from 1 July 2022, The Hills Shire Council is now ‘cashless’ and no longer accepts payments by cash or cheque at any of its facilities.
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The Hills Shire Council encourages residents to report abandoned trolleys so they can be collected. Abandoned trolleys can obstruct roads or footpaths, become a trip hazard or end up in our waterways.
Leaving a shopping trolley unattended in a public place is an offence and fines may apply.
To report abandoned trolleys from retailers using Trolley Tracker, visit trolleytracker.com.au, download the Trolley Tracker App (IOS or Android) or call 1800 641 497.
To report abandoned trolleys from Coles, visit www.coles.com.au/customer-care/abandoned-trolleys to fill out the online form, download the Coles app or call 1800 876 553.
To report abandoned trolleys from Target, call 1800 163 900.
You can report an abandoned trolley at any time by calling 1800 876 553.
Council has met with and written to all local retailers who use trolleys to encourage them to consider using geospatial fenced trolley containment systems if they don’t already.
In 2020, Council made a submission to the Review of the Impounding Act 1993, with an emphasis on retailers being more accountable for abandoned trolleys. The Department of Local Government received 85 submissions for the Review and have referred their findings to the Minister for Local Government. The Minister is currently considering the outcome of the review.