Abandoned trolleys can obstruct roads or footpaths, become a trip hazard or end up in our waterways.
The Hills Shire Council encourages residents to do the right thing by not removing trolleys from shopping centres. These days there are other delivery options including 'click and collect' or home delivery.
Leaving a shopping trolley unattended in a public place is an offence and fines may apply.
Report and abandoned trolley from:
What Council is Doing?
Council has contacted all local retailers to encourage them to use geospatial fenced trolley containment systems.
New laws repeal and replace the outdated Impounding Act 1993.
These are:
- The Public Spaces (Unattended Property) Act 2021
- The accompanying Public Spaces (Unattended Property) Regulation 2022
They help protect our valuable public spaces from abandoned and unattended items.
The laws provide councils with stronger powers and penalties for abandoned property to clear our:
- footpaths
- streets
- parks
- bushland
- waterways
It also creates a strong incentive for people to take responsibility for their property in public.
These reforms were developed following widespread consultation with:
- councils
- members of the public
- industry/business groups
- retailers
- peak bodies
- government agencies
Under the new laws owners and others responsible for private property being left in public face stronger regulatory action if they do not remove their property within risk-based timeframes.
This includes:
- If it is obstructing access or poses a risk Council can take possession of the item 3 hours after first notifying the owner
- If it is causing an amenity impact or if left the in the same place too long (unattended period 7 days) Council can take possession of the item 4 days after notifying the owner (total of 11 days)
Authorised officers are able to issue fines for all applicable offences under these laws.
This includes fines relating to unattended shopping trolleys left in public, as well as fines for breaches of the Code of Practice for Class 2 Items – Shopping Trolleys and other Sharing Service Items, which requires Class 2 items to be safe to use and clearly branded with the operator’s contact details.
Report unattended trolleys to Council that pose a risk or have been left for 7 days
Find out more about the new laws and what they mean for you.