Volunteer Training Program: Effective Listening & Communication Skills

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Communication is not about what you mean, but what's understood. By applying some simple communication strategies, you can improve your communication effectiveness and avoid the frustration.

At this workshop, you'll discover how to identify different communication styles and learn the 7 communication principles that will give your communications more clarity and power. You'll also learn ways to improve your listening skills, so you're 'listening to understand'.

This course is ideal for anyone working with others to improve face-to-face interactions and to make great things happen.

This event is part of The Hills Shire Council Volunteer Training Program.

Due to current circumstances in regards to the Coronavirus, this event will now be held via online webinar. A link to access the webinar will be provided on this page closer to the date of the event.


  • Monday, 15 June 2020 | 09:30 AM - 11:30 AM