Council currently provides a rate payment service through the Internet using:
Pay Rates Using Council's Online Service Portal
(No Merchant Service Fee Applicable)
This method allows us to debit your bank, credit union account or building society account. Please note direct debit is not available on all accounts. If in doubt please refer to your financial institution.
Payments of your rate account via direct debit can be quarterly, single annual payment, monthly or fortnightly. The amount payable will be automatically deducted from your account on the nominated date.
If you wish to setup direct debit via a credit card (Visa and MasterCard only)please contact the Rates team on +61 2 9843 0247
To request a direct debit via your bank account please complete the form below.
Set Up Direct Debit
Call 1300 720 992 and quote the Assessment Number on your rate notice. MasterCard or Visa cards are accepted.
BPAY allows you the opportunity to pay over the phone, or through the Internet, from your cheque, savings, or credit card account (Bankcard or Visa MasterCard).
To make use of this option, you must initially contact your financial institution to ensure the BPAY facility is available at that institution.
Provided you have sufficient available credit or balance, the payment will be processed and you will be issued a receipt number for the bill payment.
You can pay in person at any Post Office - Please present the notice intact. A paper receipt will be issued.
By phone - call 13 18 16.
Pay 24 hours a day, 7 days per week. Please quote the POSTbillpay code of 0289 and your Postbillpay Ref No: as per the payment slip on the front of your rate notice.
By credit card via the phone (13 18 16) or via the internet.
MasterCard and Visa cards are accepted.
Please quote the POSTbillpay code of 0289 and your Postbillpay Ref No: as per the payment slip on the front of your rate notice.
PayPal payments are done via Post billpay.
Simply include your cheque or money order payable to the Hills Shire Council, together with the detachable deposit slip portion of the rate notice, to:
The Hills Shire Council - Locked Bag No 15, DARLINGHURST NSW 1300.
Note - PLEASE DO NOT USE STAPLES
This Locked Bag address is for RATE PAYMENTS ONLY.
Other correspondence should be posted to Council's Administration Office – PO Box 7064, Norwest 2153.
Payments are processed by Council’s bank. No receipt will be issued.
Bring your intact rate notice to Council’s Customer Service Centre at 3 Columbia Court, Norwest. You can pay by cash, cheque or EFTPOS. MasterCard or Visa cards are accepted.
Payment can also be made at Council’s libraries at Baulkham Hills, Castle Hill, Dural and the Vinegar Hill Memorial Library Rouse Hill, during their opening hours. You can pay by cheque or EFTPOS. MasterCard or Visa cards are accepted. Cash is not accepted at Council’s libraries for rate payments.
Centrepay is a voluntary, free service to Centrelink customers.
You can set up a deduction:
For further information on Centrepay, please visit humanservices.gov.au/centrepay
Council’s Centrepay Reference Number is: 555 054 318H
When starting a Centrepay deduction, you will need to provide your individual Council Assessment Number on your Rates Notice as the Account Number for the Centrepay Deduction.