Community Help during COVID-19

Hills Community Aid have started a number of online support groups to help people stay connected during this challenging time of physical distancing. Support group activities are distributed every week to group members. For more information, click here. 

NOTE: This is not an exclusive list. If you would like a service to be placed onto this directory, contact Council on 02 9843 0555.

Anglicare Food and Financial Assistance

Phone: 1300 111 278


Anglicare's Mobile Community Pantry service in Baulkham Hills - due to social distancing regulations, operations are currently suspended until further notice.


The Hills Community Aid and Information Service Inc

  • Emergency relief - food, electricity, essentials
  • No Interest Loans Scheme
  • Domestic violence support and referrals

Phone: 02 9639 8620 




The Salvation Army - Dural

Emergency relief services available. There will be someone at the office every Thursday. Appointments can be made available on other days.

Phone: 02 9651 3456 (Church Office)

Doorways Program for Emergency Relief Assessment contact number: 1300 371 288

Cnr Newline & Old Northern Rd, Dural NSW 2158


Prosper Project Australia

Delivering essential items to those in need. Clients can contact via phone, Facebook or email for assessment. We service all areas in the Hills LGA.

Phone: 0402 787 571



Prosper Project Facebook page


St Vincent de Paul - NSW

Assessments for emergency relief services can be made through the main phone line: 131-812

No Interest Loans Scheme contact number: 1800 484 664


Youth Rezolutions

Youth Rezolutions are a Youth SHS Homelessness Service. Youth Rezolutions is currently delivering programs as usual. 

  • Living Skills programs
  • Financial assistance and brokerage
  • Outreach and case management/counselling
  • Mentoring
  • Accommodation support (transitional)
  • Education and training assistance

Phone: 9680 1201


Voluntary Groups

There is a range of community groups in the Hills who could support residents who maybe self-isolating.

Rotary Club of Kenthurst

Can assist with deliveries and pick-ups. 

Phone: 0418 277 409




Rotary Club of Glenhaven

Can assist with deliveries and chores for locally based residents in self isolation or in need.

Phone: 0401 899 232



Rotary Club of Castle Hill Inc

Phone: 0423 864 000



Castle Hill Branch of Australian Red Cross

Phone: 02 8850 7056 




Castle Hill Lions Club Inc



Contact:  Margaret Hunt


Lions Club of Baulkham Hills


Mental Health Services


Provides information, referrals and counselling on anxiety, depression and suicide.

Phone: 1300 22 4636




Australia's first free national online mental health clinic which launched in December 2012. Mindspot provides screening assessments and internet-delivered cognitive behavioural therapy.

Phone: 1800 614 434



Provides 24 hour crisis support and suicide prevention services.

Phone: 13 11 14



Kids Helpline

Australia’s only free, private and confidential phone counselling service specifically for young people between 5 and 25 years of age.

Phone: 1800 55 1800

Web: - 24/7 web chat counselling available.



National Youth Mental Health Foundation committed to embracing diversity eliminating all forms of discrimination in the provision of health services. Headspace welcomes all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity. Currently offering webchat, email support and group chat on mental health for young people.

Phone: 1800 650 890




Provides free novel Coronavirus (COVID-19) support information for young Australians and their parents to help them stay well when it comes to their mental health. Available 24/7. 


Domestic and Family Violence Services 

1800 Respect

Confidential information, counselling and support service.

1800RESPECT will continue to operate as per usual during the COVID-19 health emergency. Open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse. 

Provides support for:

  • People experiencing, or at risk of experiencing, sexual assault, domestic or family violence
  • Their friends and family
  • Workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence

Phone: 1800 737 732

Web: - 24/7 web chat counselling available.

The Sanctuary Women's Shelter

Provides support for women leaving violent relationships.

During business hours call 9680 2653

After hours call the Domestic Violence Line on 1800 65 64 63


Relationships Australia

Relationships Australia is a leading provider of relationship support services for individuals, families and communities.

Phone: 1300 364 277



MensLine Australia

A 24 hour telephone and online support and information service for Australian men.

Phone: 1300 78 99 78



Men’s Referral Service

A family violence service offering information, referral and counselling services.

Phone: 1300 766 491


Lisa Harnum Foundation

The Lisa Harnum Foundation is still offering domestic violence related casework, counselling, information, support, group work and transitional housing.

They have three Safe Rooms in three shopping centres where women can access help from caseworkers.

The Safe Room offers a secure, safe and private space. The current locations are - Castle Towers Shopping Centre, Macquarie Shopping Centre and more recently, Rouse Hill Town Centre.

Phone: 1300 732 848




Relationship services supporting parents and children.

Providing one hour free counselling and online parenting programs during the COVID-19 period.

Phone: 1300 473 528