Please be advised that our online payments are currently unavailable. We are working on resolving the issue. For payments other than Rates, please refer to the back of your invoice for alternative methods using your unique identifying numbers. We apologise for any inconvenience and thank you for your patience.
For alternative Rates payment methods, click here
Please be advised that we will be undergoing a performance system maintenance on Friday, 2 December 2022 from 8pm - 10pm. Certificate requests will be unavailable during this time.We apologise for any inconvenience and thank your for your patience.
As per Council’s exhibited Fees and Charges, effective from 1 July 2022, The Hills Shire Council is now ‘cashless’ and no longer accepts payments by cash or cheque at any of its facilities.
Click here for more information...
Please note: When you request a household kerbside clean-up collection, a clean-up date will be provided to you and this date should fall within 14 to 28 days of your call or online request being processed.
Please read the information below prior to making your booking online via the 'Make a Booking' tab below.
Please place materials in 4 separate piles:
Clean-up materials that do not comply will not be removed. Please contact the Waste Hotline on 1800 623 895 if you are unsure.
Polystyrene foam can be disposed of through the red lidded garbage bin. Do Not place polystyrene foam into the yellow lidded recycling bin. Polystyrene foam should be placed into a bag before being disposed of in the red lidded garbage bin as loose or large pieces of polystyrene may get wedged in the bin, making it difficult for the truck to empty it completely.
If you have a large amount of polystyrene foam to dispose of, you may like to include it in your household kerbside clean-up collection. Polystyrene foam must be bagged or boxed prior to being placed out on the kerbside to prevent it from blowing away.
The Household Kerbside Clean-Up Collection Service is managed by our waste collection contractor, Cleanaway. To make a booking, please click on the link below to be re-directed to the Hills Shire Council/Cleanaway booking portal.
Please note: If you live in an apartment or townhouse, your strata or executive committee must call the Waste Hotline to request a Household Kerbside Clean-Up Collection on behalf of the whole complex. Requests cannot be made through the booking portal.
Please note: Internet Explorer is no longer a supported browser and will be unable to load the booking portal. Please use a different browser.
Make a booking here
Alternatively, call the Waste Hotline on 1800 623 895.
When can I put my waste out at the kerbside?
How to Place Items for Collection
How do I change or cancel the date of my clean-up?
Please call the Waste Hotline on 1800 623 895 to cancel or change the date of your clean-up collection. Changes cannot be made online. Please provide at least 1 working day notice to cancel your booking.
For more information on Council's waste service, contact 1800 623 895 or email
If you have good quality, second hand items, you may like to consider donating them to a charity organisation.
There are also a number of online platforms available which will allow you to swap or sell unwanted items
Recycling Near You - The Planet Ark ‘ Recycling Near You’ website provides numerous recycling opportunities for common household items. To view the directory, click here. Please note: fees may apply for some of the services.
Other recycling and disposal options are available here.