Update Rates Postal Address

Step 1.Updating your postal address

If your current postal address is different from the address shown on the front of the Rate Notice, please notify us.

We cannot accept notifications of change of address over the phone.

Step 2.If your property is managed by an agent

If you have an agent managing your property they may advise us directly in writing on your behalf.

The advice must be on a signed agency letterhead, with a copy of page 1 of 2 of the signed 'Exclusive Management Agency Agreement Residential' (short version).

Step 3.Complete the online form

Click here to view form.

Step 4.Next steps?

Confirmation that your address has been updated will be sent to your agent, or to you at your new mailing address. 

Step 1.Updating your postal address

If your current postal address is different from the address shown on the front of the Rate Notice, please notify us.

We cannot accept notifications of change of address over the phone.

Step 2.If your property is managed by an agent

If you have an agent managing your property they may advise us directly in writing on your behalf.

The advice must be on a signed agency letterhead, with a copy of page 1 of 2 of the signed 'Exclusive Management Agency Agreement Residential' (short version).

Step 3.Complete the Change of Customer Contact Details form

Click here to download the Change of Customer Contact Details form.(PDF, 590KB)

Step 4.Submit the completed form to Council

The completed application form can be submitted to Council using the following methods:

• Post to PO Box 7064, NORWEST NSW 2153
• Email - council@thehills.nsw.gov.au

Step 5.Next steps?

Confirmation that your address has been updated will be sent to your agent, or to you at your new mailing address.