Community Land Register Under Part 2 of the Local Government Act 1993 Council must classify all public land that it owns or manages. Council's Community Land Register details all properties that have been classified as "Community". Community Land Register(PDF, 3MB)
Community Surveys Community Surveys are conducted to assist The Hills Shire Council Strategic Planning process. 2012 - 2013 Community Survey(PDF, 3MB)2010 - 2011 Community Survey(PDF, 463KB)2007 - 2008 Community Survey(PDF, 464KB)
Complaint Handling Guidelines Key Documents Directory The Hills Shire Council Complaints Procedure(PDF, 46KB)Also see - Council Services Feedback or Complaint page
Conservation Management Plan - Heritage Park Key Documents Directory Castle Hill Conservation Management Plan July 2007(PDF, 22MB)Castle Hill Heritage Park Interpretation Plan Part 1(PDF, 4MB)Castle Hill Heritage Park Interpretation Plan Part 2(PDF, 3MB)
Conservation Plan of Management - Balcombe Heights Estate Key Documents Directory Conservation Plan of Management - March 2013(PDF, 3MB)
Customer Service Charter Outlines Council's commitment to customer service. Customer Service Charter(PDF, 164KB)
Disability Inclusion Action Plan The Hills Shire Council aims to be inclusive for people of all abilities. This plan was developed in consultation with the wider community, to guide the decisions about ensuring the services and facilities Council already provides are as accessible to and appropriate for people with disability as can be reasonably achieved. THe Hills Shire Council Disability Inclusion Action Plan (Easy Read Version)(PDF, 3MB)The Hills Shire Council Disability Inclusion Action Plan 2017-2021(PDF, 3MB)
End of Term Report Under the NSW Government’s Integrated Planning and Reporting Legislation for Local Government, Council is required to produce a report on its progress in implementing the Community Strategic Plan during its term. The aim of this report is to provide the community with a status of how Council is progressing toward achieving its Strategic Plan - Hills Future. The Hills Shire Council End of Term Report 2012 - 2017(PDF, 3MB)Documents - Reports, Registers and Policies