Council Operations over the Festive Season 2024/25


Council’s Main Customer Service Centre

The Hills Shire Council Administration Centre, located at 3 Columbia Court Norwest, will be closed from 25 December 2024 to 1 January 2025.


Justice of the Peace Services

The Hills Shire Council

Last Day - Monday 23 December 2024: 11am - 2pm

Returning - Friday 3 January 2025: 11am - 2pm

Castle Hill Library

Last Day - Thursday 19 December 2024: 10am - 1pm

Returning - Tuesday 7 January 2025: 10am - 1pm

Vinegar Hill Memorial Library


Last Day - Thursday 19 December 2024: 5pm - 7pm

Returning - Thursday 9 January 2025: 10am - 1pm


Council's Four Branch Libraries

Date

Castle Hill

Rouse Hill

Baulkham Hills

Dural

Sun 22 Dec, 2024

Normal Hours

1pm - 5pm

Normal Hours

1pm - 5pm

Closed

Closed

Mon 23 Dec, 2024

Normal Hours

9.30am - 8pm

Normal Hours

9.30am - 6pm

Normal Hours

10am - 1pm

Normal Hours

10am - 1pm

Tue 24 Dec, 2024

9.30am - 5pm

9.30am - 5pm

 10am - 5pm

10am - 5pm

Wed 25 Dec, 2024

Closed

Closed

Closed

Closed

Thu 26 Dec, 2024

Closed

Closed

Closed

Closed

Fri 27 Dec, 2024

9.30am - 5pm

9.30am - 5pm

Closed

Closed

Sat 28 Dec, 2024

9.30am - 5pm

9.30am - 5pm

Closed

Closed

Sun 29 Dec, 2024

1pm - 5pm

1pm - 5pm

Closed

Closed

Mon 30 Dec, 2024

9.30am - 5pm

9.30am - 5pm

Closed

Closed

Tue 31 Dec, 2024

9.30am - 5pm

9.30am - 5pm

Closed

Closed

Wed 1 Jan, 2025

Closed

Closed

Closed

Closed

Thu 2 Jan, 2025

Normal Hours

9.30am - 8pm

Normal Hours

9.30am - 6pm

Normal Hours

10am - 5.20pm

Normal Hours

10am - 5pm


Council’s Five Child Care Centres

Centre Name From Close of Business  Re-Opens

Balcombe Heights

Fri 20 December, 2024

Tuesday 7 January, 2025

Castle Glen

Fri 20 December, 2024

Tuesday 7 January, 2025

Ellerman

Fri 20 December, 2024

Tuesday 7 January, 2025

Eurambie Park

Fri 20 December, 2024

Tuesday 7 January, 2025

Excelsior Ave

Fri 20 December, 2024

Tuesday 7 January, 2025


Waves Fitness & Aquatic Centre, Baulkham Hills

Date 

Waves Hours of Operation

Cafe (privately operated)

Sun 22 Dec, 2024

7am - 7pm

7.30am - 5.30pm

Mon 23 Dec, 2024

6am - 9pm

7am - 7pm

Tue 24 Dec, 2024

6am - 5pm

7am - 5pm

Wed 25 Dec, 2024 

Closed

Closed

Thu 26 Dec, 2024

8am - 6pm (Public Holiday)

8am - 6pm

Fri 27 Dec, 2024

6am -8pm

7am - 7pm

Sat 28 Dec, 2024

7am - 7pm

7.30am - 5.30pm

Sun 29 Dec, 2024

7am - 7pm

7.30am - 5.30pm

Mon 30 Dec, 2024

6am - 9pm

7am - 7pm

Tue 31 Dec, 2024 

6am - 5pm (New Years Eve)

7am - 5pm

Wed 1 Jan, 2025 

8am - 6pm (Public Holiday)

8am - 6pm

Thu 2 Jan, 2025

 6am - 9pm

7am - 7pm

 Fri 3 Jan, 2025  6am - 8pm  7am - 7pm

Hills Community Care

Hills Community Care will operate until 4.30pm on Tuesday 24 December 2024 and will resume duties on Monday 6 January 2025.


Waste & Recycling Information

'tis the season to recycle. Bin collections will occur as normal, even on Christmas Day.

For information about what can and can't be recycled, click here.

Over the Christmas period, bins will be collected as normal, even if your bin collection falls on Christmas Day or other public holidays. Please ensure you place your bin out at the kerbside the night before your collection day.

Reminder: Bins must open facing the road, and should be presented away from parked cars, trees and telegraph/power poles or other obstacles that may make it difficult for the truck to empty bins.

What if my bin is missed? If your bin has been missed, please log your request via the Hills Shire Council/Cleanaway booking portal or call the Cleanaway Waste Hotline on 1800 623 895 Monday - Friday 8:00am - 5:00pm, except on public holidays. 

Household Kerbside Clean-up Collection

If you have booked in a household kerbside clean-up collection, and it is scheduled to take place on a public holiday, please ensure materials are placed out the evening before as normal. Clean-up collections will occur on Public Holidays.

Waste should be presented in four separate piles, and all materials must be comfortably handled by two people.

Read more information about the clean-up collection service.

Remember, waste may be collected over two days.

Important: Only put waste out on the kerbside if you have booked in a household kerbside clean-up collection. Waste that has been placed out without a booking or prior to the night before your booked in date may be treated as illegal dumping.