Council will investigate the circumstances surrounding the incident to establish whether or not Council has any legal liability.
Completion and acceptance of the claims for compensation form does not represent an admission of liability or a waiver of its rights on the part of Council.
Your claim will be subject to investigation and assessed on its own merits.
We will endeavour to respond to claims as quickly as possible. However the processing of claims is dependent on the supply of relevant information and, therefore, assessment of your claim may take some time to complete.
If you wish to make a claim against Council, there are 2 options:
1) Make a claim against your own insurance policy - for a Property or Motor Vehicle Claim
Your Insurer may consider seeking recovery against Council. Please note that this option may result in an initial upfront payment to your insurer for the applicable excess. In general, insurance companies will pursue Council for reimbursement where they consider Council to be liable. In such cases, the excess amount may be waived. You should discuss this with your insurer prior to lodging a claim with Council.
2) Make a claim directly to Council - for Personal Injury or a Property or Motor Vehicle Claim
If you are seeking compensation directly from Council for injury, loss or damage arising from an incident, please complete the ‘Claim for Compensation’ form on the right hand side of your screen and provide photographs and documentation as required.
Completion and acceptance of the claim for compensation form does not represent an admission of liability or a waiver of its rights on the part of Council.