Main Customer Service Centre
3 Columbia Court, Baulkham Hills, NSW 2153
Telephone: +61 2 9843 0555
Hours: 8:30am to 4:30pm Mon to Fri (excluding Public Holidays)
Vinegar Hill Memorial Library
29 Main Street, Rouse Hill Town Centre
Telephone: +61 2 8889 5200
Hours: Mon to Wed: 9.30am - 6pm, Thurs: 9.30am - 9pm, Fri: 9.30am - 6pm, Sat: 9.30am - 5pm, Sun: 1pm - 5pm (excluding Public Holidays)
Castle Hill Library
Cnr Castle & Pennant Streets, Castle Hill
Telephone: +61 2 9761 4510
Hours: Mon to Fri 9.30am to 8pm, Sat 9.30am to 5pm, Sun 1pm to 5pm (excluding Public Holidays)
Baulkham Hills Library
Railway St, Baulkham Hills
Telephone: +61 2 9761 5735
Hours: Mon 10am to 8pm, Tues to Fri 10am to 5:20pm, Sat 10am to 1pm (excluding Public Holidays)
Pellitt Avenue, Dural
Telephone: +61 2 9761 5755
Hours: Mon, Tues, Thurs & Fri 10am to 5:20pm, Wed 10am to 7pm, Sat 10am to 1pm (excluding Public Holidays), Sun (Closed)
Contact Us information can be found here.
Employing more than 600 staff, The Hills Shire Council recruits people who have a commitment to providing exceptional customer service to our growing community while offering a flexible and family friendly work environment.
Booking enquiries can be made using this online form or by calling +61 2 9761 4562.
The Hills Shire Council Administration Building - 3 Columbia Court, Baulkham Hills, NSW 2153 - 8.30am - 4.30pm Monday to Friday (excluding Public Holidays)
The Hills Shire Council Contact Centre - +61 2 9843 0555 (During telephone hours 8am – 4.30pm, Monday to Friday)
For afterhours emergencies relating to roads, drainage or trees or for any urgent issues relating to a community facility please contact 0412 705 090.
For urgent alleged breaches of development consents or unauthorised work outside of business hours please call 0402 109 338.
For emergency dog attacks outside council's normal business hours please phone 0412 705 078.
Resource Recovery Delivery Program 2013 - 2017 (PDF, 1MB)
Your Guide To Saving Heaps (PDF, 6MB)
Information on your waste service including your garbage, recycling and garden organic bins and how to present them.
Book a kerbside clean up using Council’s waste hotline, find out what items you can and can’t include.
Bring your pruned trees and shrubs and have them mulched to take home and use on the garden.
Look up what bins to put out on the kerb for collection.
Information on household chemical disposal and recycling electronics, whitegoods & furniture.
If for any reason your bin was not collected report it here.
The closest facility is the Seven Hills Resource Recovery Centre.
Information for residents living in units, townhouses or villas on bin collection and signage.
Find out how to order a waste wall calendar for your specific area.
Find out how to report a lost or stolen bin to Council.
Find out how to get your bin repaired.
Request a new bin service (new estates) or additional recycling or garden organics bin (fees apply).
Discover educational events including the latest Workshop Series & Compost & Worm Farming Workshops.
Learn how to compost & how to set up a worm farm at a Council run workshop.
Use effective waste strategies to reduce landfill.
Contact Council's Resource Recovery Team here...