Main Customer Service Centre
3 Columbia Court, Baulkham Hills, NSW 2153
Telephone: +61 2 9843 0555
Hours: 8:30am to 4:30pm Mon to Fri (excluding Public Holidays)
Vinegar Hill Memorial Library
29 Main Street, Rouse Hill Town Centre
Telephone: +61 2 8889 5200
Hours: Mon to Wed: 9.30am - 6pm, Thurs: 9.30am - 9pm, Fri: 9.30am - 6pm, Sat: 9.30am - 5pm, Sun: 1pm - 5pm (excluding Public Holidays)
Castle Hill Library
Cnr Castle & Pennant Streets, Castle Hill
Telephone: +61 2 9761 4510
Hours: Mon to Fri 9.30am to 8pm, Sat 9.30am to 5pm, Sun 1pm to 5pm (excluding Public Holidays)
Baulkham Hills Library
Railway St, Baulkham Hills
Telephone: +61 2 9761 5735
Hours: Mon 10am to 8pm, Tues to Fri 10am to 5:20pm, Sat 10am to 1pm (excluding Public Holidays)
Pellitt Avenue, Dural
Telephone: +61 2 9761 5755
Hours: Mon, Tues, Thurs & Fri 10am to 5:20pm, Wed 10am to 7pm, Sat 10am to 1pm (excluding Public Holidays), Sun (Closed)
Contact Us information can be found here.
Employing more than 600 staff, The Hills Shire Council recruits people who have a commitment to providing exceptional customer service to our growing community while offering a flexible and family friendly work environment.
Booking enquiries can be made using this online form or by calling +61 2 9761 4562.
The Hills Shire Council Administration Building - 3 Columbia Court, Baulkham Hills, NSW 2153 - 8.30am - 4.30pm Monday to Friday (excluding Public Holidays)
The Hills Shire Council Contact Centre - +61 2 9843 0555 (During telephone hours 8am – 4.30pm, Monday to Friday)
For afterhours emergencies relating to roads, drainage or trees or for any urgent issues relating to a community facility please contact 0412 705 090.
For urgent alleged breaches of development consents or unauthorised work outside of business hours please call 0402 109 338.
For emergency dog attacks outside council's normal business hours please phone 0412 705 078.
Use the search box below to locate an appropriate online form for your request or issue.
Alternatively, below is a list of our most accessed online forms:
Make a Submission on a Development Application
Waste & Recycling
Book a Kerbside Clean-up
Missed Garbage Collection
Damaged Garbage/Recycling/Organic Bin
Report a Public Tree Maintenance issue such as in reserves and on the nature strip
Roads and Footpaths
Request Footpath Maintenance
Report Roadside Litter (If this relates an illegal clean up (no booking) or rubbish that can be investigated please select ‘Dumped Rubbish – Investigation’ in the Request Type drop down box on the next screen.)
Request Road Maintenance
General Contact Council or Report an Issue Form
Change of Mailing Address