Contact Information

Report or Request (Online Forms)

Council has a selection of online request and report forms available here. These will be automatically distributed to the responsible Council team for action (you will receive an acknowledgment of your request via return email).  

The lodging of these online forms is however NOT for urgent matters or emergency situations relating to roads, drainage, trees or a community facility. In these cases please call +61 2 9843 0555 (during business hours) or our After Hours Emergency Numbers (see above).



By Phone - The Hills Shire Council Contact Centre on +61 2 9843 0555
During telephone hours (8am – 4.30pm 5 days a week)

After Hours Emergency Numbers - For after-hours emergencies relating to roads, drainage or trees or for any urgent issues relating to a community facility please contact 0412 705 090.

For urgent alleged breaches of development consents or unauthorised work outside of business hours please call 0402 109 338.

For emergency dog attacks outside council's normal business hours please phone 0412 705 078.



Venue Booking or Enquiry - 1300 4 BOOKING (1300 426 654) During Business hours or email



In Person - The Hills Shire Council Main Administration Building

3 Columbia Court, Baulkham Hills NSW 2153.

Administration Centre Hours - 8.30am - 4.30pm Monday to Friday (excluding Public Holidays)
Find More Customer Service Centres


Council meetings are held in the Council Chamber located on the ground floor of Council's Customer Service and Administration building, 3 Columbia Court Baulkham Hills.



Postal Address

The Hills Shire Council
PO Box 7064, Baulkham Hills BC 2153

DX Address: DX 9966 Norwest



Acting General Manager

All correspondence addressed to the Acting General Manager, Mr Michael Edgar, should be directed to the addresses above.




Contact your Councillor (Includes Telephone and Email Contacts)



General Email

Please note: The most efficient way to contact us is by lodging an online request or report form  (if you can't find a match for your request please use the 'General Contact Council or Report an Issue Form').



Hotline Services

Venue Booking or Enquiry - 1300 4 BOOKING (1300 426 654)

Waste Hotline: 1800 623 895

24hr Vandalism Hotline & Information

Street Lighting Out Reporting Information 



FAX 02 9843 0409

ABN 25 034 494 656

National Relay Service (TTY phone)
The National Relay Service is a telephone service for hearing impaired and deaf people. Callers who are deaf, have a hearing or a speech impediment may call The Hills Shire Council by dialling +61 2 8850 5622
Council can also provide you with a Sign Interpreter through Sign Language Communications (Parramatta) - please contact them on +61 2 8833 3611
or +61 2 8833 3653 (TTY) or Fax 02 8212 5836. You can also book this service online at or email:

Foreign Language Aid Interpreter: The Hills Shire Council can assist with the translation of information sent to residents and ratepayers.  Anyone requiring a translation or an interpreter can either visit Council's Administration Centre for assistance or contact the Telephone Interpreter Service (TIS) on 13 14 50 and ask an interpreter to call The Hills Shire Council on +61 2 9843 0555 and enquire on their behalf.