Main Customer Service Centre
3 Columbia Court, Baulkham Hills, NSW 2153
Telephone: +61 2 9843 0555
Hours: 8:30am to 4:30pm Mon to Fri (excluding Public Holidays)
Vinegar Hill Memorial Library
29 Main Street, Rouse Hill Town Centre
Telephone: +61 2 8889 5200
Hours: Mon to Wed: 9.30am - 6pm, Thurs: 9.30am - 9pm, Fri: 9.30am - 6pm, Sat: 9.30am - 5pm, Sun: 1pm - 5pm (excluding Public Holidays)
Castle Hill Library
Cnr Castle & Pennant Streets, Castle Hill
Telephone: +61 2 9761 4510
Hours: Mon to Fri 9.30am to 8pm, Sat 9.30am to 5pm, Sun 1pm to 5pm (excluding Public Holidays)
Baulkham Hills Library
Railway St, Baulkham Hills
Telephone: +61 2 9761 5735
Hours: Mon 10am to 8pm, Tues to Fri 10am to 5:20pm, Sat 10am to 1pm (excluding Public Holidays)
Pellitt Avenue, Dural
Telephone: +61 2 9761 5755
Hours: Mon, Tues, Thurs & Fri 10am to 5:20pm, Wed 10am to 7pm, Sat 10am to 1pm (excluding Public Holidays), Sun (Closed)
Contact Us information can be found here.
Employing more than 600 staff, The Hills Shire Council recruits people who have a commitment to providing exceptional customer service to our growing community while offering a flexible and family friendly work environment.
Booking enquiries can be made using this online form or by calling +61 2 9761 4562.
The Hills Shire Council Administration Building - 3 Columbia Court, Baulkham Hills, NSW 2153 - 8.30am - 4.30pm Monday to Friday (excluding Public Holidays)
The Hills Shire Council Contact Centre - +61 2 9843 0555 (During telephone hours 8am – 4.30pm, Monday to Friday)
For afterhours emergencies relating to roads, drainage or trees or for any urgent issues relating to a community facility please contact 0412 705 090.
For urgent alleged breaches of development consents or unauthorised work outside of business hours please call 0402 109 338.
For emergency dog attacks outside council's normal business hours please phone 0412 705 078.
Updated information about any current road closures in The Hills Shire and major transport projects.
Footpath Construction Program, report footpath issues.
Roads and Maritime Services is upgrading Showground Road between Carrington Road and Old Northern Road, Castle Hill.
Information on the construction of the Sydney Metro North West and the corridor strategy.
Council is implementing the vision & design concepts for Baulkham Hills Town Centre.
To start a discussion about what the Shire’s future suburbs will look like, Council has created the draft Hills Corridor Strategy - a plan that creates a vision for the Sydney Hills of the future.
Information on growth centre precincts across The Hills Shire including North Kellyville and Box Hill.
The Precinct Plan for Castle Hill North recognises the capacity within the Precinct for higher density residential development opportunities.
Master plans for the new urban release areas.
The Hills Building & Design Awards recognises and promotes high calibre design and construction standards across the region.
The NSW Parliament has put a levy on building & construction work costing $25,000 and above to enable long service payments to building & construction workers.